Columbus Blue Jackets fans furious after Bally Sports+ 'widespread outage.' What to know
The Blue Jackets had a game to remember Thursday night.
Trailing 2-1 heading into the third period, the Blue Jackets used goals by captain Boone Jenner, defenseman Erik Gudbranson and an empty-netter by Johnny Gaudreau to beat the Tampa Bay Lightning 4-2 for their fourth win of the season.
But only a select number of Blue Jackets fans got to witness the entire game.
After Bally Sports' service provider experienced a "widespread outage" for the Blue Jackets' Oct. 30 loss to the Dallas Stars on its Bally Sports+ app, fans had another streaming issue Thursday night.
We have been notified there is a streaming issue with the app. The operations team is working to resolve this as quickly as we can to get you back in the game. We will update you when service has been restored.
— BallySportsHelp (@ballysportshelp) November 2, 2023
According to the "BallySportsHelp" account on X (formerly Twitter), the streaming issue was fixed for all customers at 10:44 p.m., nearly an hour after the Blue Jackets game against the Lightning was complete.
The streaming issue from earlier has now been fixed. We are seeing stability across all our devices. We’re truly sorry for the inconvenience.
— BallySportsHelp (@ballysportshelp) November 3, 2023
And Blue Jackets fans were not happy.
It’s insane how hard it is to watch Blue Jackets games in Columbus.
The Bally Sports App is $20 a month and also has straight up not worked for multiple games already this season.
And I’m not going to get Spectrum when YouTubeTV is far better for everything.
Fix it @NHL!— Willie Lutz (@willie_lutz) November 2, 2023
No more platitudes and excuses. This is your deal with them. Fix it! The status quo is untenable.
— C. Strait (@StraitChris) November 3, 2023
What is Bally Sports+?
According to its website, Bally Sports+ is a "streaming service from Bally Sports that gives direct access to your hometown teams without the need for a pay TV subscription."
For Bally Sports+ in Ohio, it gives people access to the Blue Jackets and Cleveland Cavaliers, along with the team's pre/post game shows and original programming.
The app is available on Roku, Amazon, Android TV, Apple, Google Play and BallySports.com.
How much is Bally Sports+?
According to the Bally Sports website, Bally Sports+ is $19.99 per month or $189.99 each year.
How to cancel Bally Sports+ subscription
According to the Bally Sports website, patrons may "cancel your subscription at any time before the end of the then-current billing period or free trial. The Cancellation will take effect at the end of that billing period or free trial."
The website says patrons can "cancel your subscription via the platform on which you purchased."
When is the next Blue Jackets game on Bally Sports+?
The Blue Jackets will travel to Washington Saturday to take on the Capitals at 7 p.m. The game will be broadcasted on Bally Sports Ohio, and is set to be shown on Bally Sports+.
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This article originally appeared on The Columbus Dispatch: Columbus Blue Jackets fans furious after Bally Sports+ outage
