Advice: Morgan said the case will be closed, and that records relating to the investigation would not immediately be released. ``Our investigation is complete,'' said Morgan, a department spokeswoman. ``I don't think the time passage was a factor here. We contacted the victim, the accused and witnesses. There's insufficient evidence to go forward with the case.'' Jackson issued a statement Jan. 28 through one of his agents calling the accusations ``untrue'' and ``hurtful.''