YouTube TV disaster in Celtics-Heat playoff game underscores limits facing Pac-12 in media deals
The Pac-12 has already tried to be the visionary conference, the league which did things differently and tried to carve out a different slice of the media universe.
Pac-12 Network was supposed to be revolutionary. We say “supposed to” because it never actually did change the game the way the Pac-12 hoped it would. Yet, at the very start, the idea attached to Pac-12 Network was intriguing and ultimately worth a try. “Nothing ventured, nothing gained,” as the saying goes.
The Pac-12 fully owned Pac-12 Network, meaning that all of its revenues stayed in house. None were shared by ESPN or Fox or other media partners. This was the Pac-12’s baby, its pride and joy. Internal production, internal management, internal control, internally shared profits with no middlemen or outsiders. The concept seemed great.
It just wasn’t executed well.
In 2018, it was apparent that the original revenue-keeping concept of the Pac-12 Network was not going to work out. The Pac-12’s inability to get on DirecTV limited revenue and essentially undercut the larger plan. It wasn’t worth keeping 100 percent of a much smaller revenue pie, within a context marked by millions of Americans with DirecTV not being able to access Pac-12 Network. That was when the Pac-12 needed to hand the keys to ESPN, share revenue, but gain the visibility it had lacked for several years. Larry Scott said no, and now here we are, with USC and UCLA about to depart for the Big Ten and the Pac-12 wondering how to survive.
Now we have new developments which — if the Pac-12 wants to be creative with a new set of media rights deals — represent an obstacle to George Kliavkoff.
Let’s unpack this story for you:
YOUTUBE TV OUTAGE DURING THE NBA EAST FINALS
YouTube TV stopped working country-wide during the final minutes of Heat/Celtics tonight.
With the NFL moving Sunday Ticket exclusively to YouTube TV, they're banking this won't happen come September. pic.twitter.com/uXuGyIEC7w
— Ari Meirov (@MySportsUpdate) May 18, 2023
NFL FANS AND JOURNALISTS ARE ALREADY WORRIED
YouTube TV completely shit the bed for the final 8 minutes of the NBA playoff game tonight
you literally couldn't watch the game AT ALL
but everything will be fine for the NFL season???
this will be a DISASTER
look at this pic
ZERO NBA in these graphics
NFL is in trouble 👀 pic.twitter.com/WKkq6ynFgV
— Warren Sharp (@SharpFootball) May 18, 2023
TURNER BROADCASTING ISN'T HAPPY -- YOU CAN BE SURE OF THAT
YouTube TV headquarters trying to get TNT back on air. pic.twitter.com/ZLyQDOrBTa
— Ben Stevens (@BenScottStevens) May 18, 2023
OUTAGE WAS WIDESPREAD
I thought this was just me. I kept restarting YouTube and I kept getting hung up on The Little Mermaid preview. Looks like it was everyone. 🤦 https://t.co/JqyIdFJOf9
— Jason Bragg (@CoachBragg10) May 18, 2023
WHAT PEOPLE SAW ON SCREEN
Twitter: THE HEAT AND CELTICS GAME IS CRAZY
YouTube TV: pic.twitter.com/bIofUCPRRY
— KingCharge (@KingChargeYT) May 18, 2023
PEOPLE WILL DEMAND REFUNDS, PRICE POINTS COULD BE AFFECTED
YouTube TV charging $80/month but is having issues during the Conference Finals!!!!! This is ghetto @YouTubeTV
— King Kayla (@kaylatessa) May 18, 2023
THE STAKES ARE HIGH
I'm a Celtics fan, I missed the last 4 minutes of the game, I only pay for YouTube TV because I want to be able to watch live sports.
I need a refund for the entire month and for the next month as a sign of good will or I'm canceling the subscription and going back to cable.
— Jerry Bird (@BostonJerry) May 18, 2023
KEEP IN MIND THAT NETFLIX HAD A RECENT OUTAGE DURING A LIVE SHOW (NOT A SPORTS EVENT)
Love Is Blind Netflix still down and Succession has started. It wasn’t supposed to be like this. pic.twitter.com/XlK6r6cEF7
— Queens of Bravo (@queensofbravo) April 17, 2023
MEDIA ANALYSTS NOTICED
That fix still hasn’t come. YouTubeTV customers seem to have missed huge chunks of home stretch of game 1 https://t.co/YUb1ADNweD
— Awful Announcing (@awfulannouncing) May 18, 2023
KLIAVKOFF IN A BIND
Dec 3, 2021; Las Vegas, NV, USA; Pac-12 commissioner George Kliavkoff speaks before the 2021 Pac-12 Championship Game between the Oregon Ducks and the Utah Utes at Allegiant Stadium. Mandatory Credit: Kirby Lee-USA TODAY Sports
We don’t have to explain too much at this point. If streaming services can’t reliably deliver live events, the Pac-12 can’t invest too much in this part of the broadcasting and media rights realm. It probably needs a streaming service to diversify its menu of options and add a paying customer to boost revenue, but it can’t make digital or streaming the cornerstone of its whole media rights plan.