Teacher shares helpful trick for calming down agro parents

This TikTok teacher’s helpful trick for calming down angry parents is also great for dealing with difficult people in general! . TikToker Josh Helms (@shuahel) posted a video where he describes a conflict resolution method…. he learned during his educator training “primarily for dealing with angry parents” . “Your first priority ... is you have to let them get it ALL out,” Helms instructs. Once the individual has unloaded, you are going to repeat what they said, “very thoughtfully, peacefully, calmly". When most people “have their mean aggressive rudeness stated back to them in a calm, peaceful tone, they have second thoughts about it,” says Helms