Blizzard said that the new Role Queue system for Overwatch will help make sure that matches remain “fair and fun,” but the jury is still out on whether the change is good for the long-term health of the multiplayer shooter. The Role Queue system is designed to ease the tension at the start of Quick Play and Competitive Play matches, when players select their heroes while responding to the choices of others to create a formidable team, according to Blizzard. Under the new system, players will first choose the kind of hero that they want to play — Damage, Support, or Tank — and they will be matched into a group of two Damage heroes, two Support heroes, and two Tank heroes. Blizzard said that players who line up in roles that have high demand may get rewards, and for Competitive Play, each role will earn separate Skill Ratings.
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