The classic crisis de-escalation techniques Tillerson, Puerto Rico, and Mexico are using with Trump

Ana Campoy
Quartz
The classic crisis de-escalation techniques Tillerson, Puerto Rico, and Mexico are using with Trump
The classic crisis de-escalation techniques Tillerson, Puerto Rico, and Mexico are using with Trump

When an irritated aggressor is putting lives at risk, traditional forms of communication won’t do. For such situations, experts have clear guidelines for how to calm things down without anyone getting hurt. Those are the kind of techniques US politicians, foreign leaders, and even White House appointees are resorting to when dealing with president Donald…

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