Puck Daddy - NHL

After serving as an executive editor for both ESPN.com and AOL Sports, Neal Scarbrough is now learning the delicate balance between bull riding, extreme cage fighting and professional hockey for the Versus cable network.

"And don't think we haven't heard from the hunters about us now being a hockey network," said Scarbrough, a sports media veteran recently named Versus' vice president for digital media.

Ask hardcore hockey fans if Versus is indeed a "hockey network," and the majority would argue against the claim. Since purchasing the NHL's cable rights in 2005, the Versus network hasn't exactly endeared itself to die-hard hockey fans in the U.S. Between the silly mistakes and the self-inflicted wounds to its reputation, there isn't a month that goes by without some impassioned rant about its failings as the NHL's cable home or some fan-driven effort in support of the NHL reconciling with its abusive former spouse at ESPN.

To many fans, Versus is a punch line; a jigsaw puzzle of unrelated (and fringe) sports that viewers still can't find in many hotels or sports bars around the U.S. Its hockey talent and coverage are much maligned, with even the most optimistic fans left frustrated by the approach to its most prized asset not named Lance Armstrong.

Not that any of this troubles the NHL's cable host, which is available in 74 million homes nationwide.

"I don't think Versus cares about that [criticism]," said Taylor Valentine of Horizon Media, who manages the Versus projects for the global advertising and communications firm. "They're so up and coming, they let a lot of that roll off their back. Versus knows they're not perfect. But everything they're doing is aiming to get there."

Valentine, whose firm is working with Scarbrough on some dramatic changes for Versus.com, said the goal of the network is to bring "people who aren't the core fans" to the NHL, but at the same time "to engage those core fans" of hockey. 

So how will Versus cater to the hardcore hockey fan and convert the critics? Scarbrough indicated that, like so much other successful PR efforts for the NHL, it begins with the cultivation and assimilation of both hockey writers and bloggers.

Horizon Media is a vendor working with the network's marketing department, doing everything from research to buying billboards to "organic marketing," which is a more viral approach to promotion within the media.

"[They] reach out to folks we know in the media business to write about it," said Scarbrough. "I think they've had much more success with blogs than calling up a reporter."

As Horizon had been marketing Versus to hockey blogs, through viral videos and the occasional dispersal of swag, it had indentified a few hockey bloggers that showed an interest in some sort of relationship with Versus.com, and wanted to use those blogs as promotional outlets.

"As we were looking at the NHL season, they came to us and said, 'Hey, we've got some bloggers who really want to be a part of Versus and really want to reference what you guys are doing. We can sell your stuff through the bloggers,'" said Scarbrough. "And I was like, 'Hold it. You don't know who you're talking to. You're talking to, like, the Blogfather here.'"

Where Horizon saw a PR coup, Scarbrough saw the chance to beef up his Web site's content in a radical way. There were already three beat writers -- Chuck Gormley of the Courier Post (NJ), Adrian Dater of the Denver Post and Mike Heika of the Dallas Morning News -- getting paid to churn out exclusive content for the Web site. Scarbrough felt the bloggers would add a different element.

"I don't want to use these guys for a campaign. I want to cultivate these guys for voices on Versus and for the NHL. If there's a headline that says, 'Bloggers are going to have a pretty comfortable home at Versus,' I think that's correct," he said.

"Believe you me, a year from now you won't have to look for bloggers who are writing for Versus, who want to write for Versus or who have written for Versus. We will have pushed all those levers."

According to Valentine, the following bloggers are contributing content to Versus.com: Jon Swenson of Sharkspage; Mike Chen of Fox Sports and Kukla's Korner; Reasonable Doubt from Melt Your Face Off; the bloggers from Hockey's Ladies of Greatness; and Bryan Thiel from the Bleacher Report.

None of the bloggers are paid, but that wasn't a deal-breaker for Chen. "It was basically presented to me as a once-a-month thing for goodies," he said, pointing to tickets, jerseys, memorabilia and the chance for press credentials.

There are also other perks, including interview opportunities for exclusive podcasts with players like Jonathan Toews of the Chicago Blackhawks. "It's a fairly minimal commitment in exchange for some cool stuff, so I had no problem signing on," said Chen.

When it comes to making Versus.com a destination for hardcore hockey fans, adding a few familiar bloggers is just a small step, said Chen.

"In order for Versus to become a successful hockey destination, I think they've gotta offer something unique. Tapping into the blogosphere is a way to create hardcore interest, but I'm not sure how much traffic it'll generate," he said.

Which is why Scarbrough has other plans on tap for the NHL page on Versus.com, which should undergo a redesign in early 2009. One major improvement, he said, will be to the depth and access to video content. Scarbrough wants to make NHL content easier to find: "So if you're trying to find hockey video, you don't have to go through seven bull bucks and three cycling videos."

Also, he said there's been some talk about adding a major component to the Web site's editorial roster: The on-air talent at Versus. Currently, only color commentator Darren Eliot has a regular column on the Web site; getting Versus analysts like Keith Jones and Brian Engblom involved on the site is the hope. And there's always the chance talent on the Web site could one day be featured on the TV side.

"We just flat out have to do a stronger integration job. It's right there in front of us," he said. "We actually have an active broadcast arm. We have studio shows, and we have talent. We have to perpetuate that brand online," said Scarbrough.

There's also some talk about adding an NHL "insider" to the site so Versus can get into the business of breaking some news on the air. "The best way to do that is to find someone on the Versus.com NHL section, and if that person does his or her job the right way then the TV stuff will follow," said Scarbrough.

"We're really not going to chase down NHL.com or ESPN, but we're covering the League and we're the only network covering the League," said Scarbrough. "Our mission should be that when people come to our site for anything related to hockey, there should be some reason to stay and there should be people who know what they're talking about."

One challenge for Scarbrough is giving fans a reason to stay beyond the sports Versus covers.

"They have to decide what they want to be," said Chen. "If they want to be a true sports site, then they've gotta invest big-time in a site redesign that incorporates MLB, NFL, etc."

There are plans to begin coverage of sports Versus doesn't broadcast, according to Scarbrough, and the potential to grow communities around those sports like Versus hopes to grow around hockey.

"We really need to pull the site even with everyone else in the 21st century. What you see now is trying to get a little bit of traction," he said.

Versus has the rights to NHL games through the 2010-11 season. Ratings grew during last season's playoffs and this season's opener with the Detroit Red Wings and Toronto Maple Leafs set a new standard for most-watched regular season game.

Clearly, there is positive momentum for the network.

But can that momentum, coupled with the aggressive reinvention of Versus' Web site, make the network essential and cool for die-hard hockey fans that have openly mocked it in the past?

Is Versus destined to remain a punchline for everyone from hockey fans to IRL fans? Or can a smartly written and enticing NHL home page reach hardcore puckheads in a way "Hockey Central" never has?

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84 Comments

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  1. The Great One
    1. Posted by The Great One Thu Sep 03, 2009 4:19 pm EDT

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    The NHL has been trying since Bobby Baun's broken leg to endear itself to non-fans. IT'S NOT WORKING.
    Make us happy. We'll get our friends to watch, we promise.
  2. MaTt
    2. Posted by MaTt Thu Sep 03, 2009 7:11 pm EDT

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    as a hardcore hokey fan..
    im slowing not giving a crap about hockey anymore
    i have only the nhl and bettman to blame..
  3. beer_man_beer_here
    3. Posted by beer_man_beer_here Thu Sep 03, 2009 3:25 pm EDT

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    That was long...My brain hurts...FSN - Detroit...Mickie Redmond...Most one sided sports announcer ever...And I love it...I think he is an alcoholic though...Would it suprise you if he was a drunk?
  4. beer_man_beer_here
    4. Posted by beer_man_beer_here Thu Sep 03, 2009 3:25 pm EDT

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    Wow MaTt...Sure sounds like you're a hardcore hockey fan! I'm a hardcore Hannah Montana fan...I just don't watch it cause it sucks...
  5. diehard_wings_fan134096
    5. Posted by diehard_wings_fan134096 Thu Sep 03, 2009 3:43 pm EDT

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    if VS wanted to get more hockey fans then they could try firing their @ssinine announcing staff.....already cringing at the thought of being forced to listen to those idiots calling next weeks wings/pens game....
  6. Matt
    6. Posted by Matt Thu Sep 03, 2009 3:18 pm EDT

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    Yeah, getting away from guys that are otherwise employed by an NHL team to do their games on VS (Beninati - Caps and Forslund - Canes) would be nice.
  7. wufpirate
    7. Posted by wufpirate Thu Sep 03, 2009 10:51 pm EDT

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    Gee, here's a thought - what if they could show some more hockey games other than Monday & Tuesday nights? Perhaps a weekend prime-time game or three?
  8. Wrap Around Curl
    8. Posted by Wrap Around Curl Thu Sep 03, 2009 10:49 pm EDT

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    Sports Soup is pretty legit on Versus. And I am not just saying that because I have their ad on my blog. I really do enjoy it. All it needs is Spaghetti Cat. I also enjoy the fact the Versus hockey games are in sexy sexy HD.
  9. astcter
    9. Posted by astcter Thu Sep 03, 2009 2:58 pm EDT

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    Bettman is to blame, but we all know that, so I won't beat a dead horse. But why not some original hockey programming? Something to the effect of the old highlight videos of Gretzky and Messier or those old Don Cherry videos. I am from PA, so my exposure to that stuff was virtually non-existent in the states, limited to the long bus trips we took to and from tournaments. But growing up I watched those in awe and that definitely helped cultivate the love for the sport I still have today.
    To grow a sport you need to give people a reason to love it. Not marketing schemes and pretty pictures on a website. The mullets, bench-clearing brawls, checking goalies and Boucha headbands are a thing of the past, but people go bonkers for that stuff. It's endearing. I am not saying you can bring those back, because in PC America it would be naive to think such a thing is possible. But showing what hockey has to offer now is also showing what hockey was, it gives it a backstory.
    All this VS stuff listed above just sounds like a big marketing ploy to dupe people into watching. I want me some Lanny McDonald highlights. And speaking of drunk commentators, try Steve Coates, rinkside analyst for the Flyers. This [profane]in guy hasn't put together one coherent, fluid statement in his whole career.
  10. maali
    10. Posted by maali Thu Sep 03, 2009 3:04 pm EDT

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    i wish we could just split the nhl from versus entirely, mandate nhl network be part of every basic cable package, just like espn, give them 60 games a year, and call it a day. versus, frankly, sucks. not like FSN florida sucks, but sucks nonehteless.
  11. carl_vs_mastershake
    11. Posted by carl_vs_mastershake Thu Sep 03, 2009 3:18 pm EDT

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    Dear Versus people that are combing hockey blogs,
    STOP cutting away from action to interveiw owners, fathers, fans, cancer patients, celebs or anyone else not on the ice or bench.
    Also if you want to mic people try the refs and linesmen. Not for the penality calls but for what they say to the goalies while setting up for faceoffs, the chatter with a player while making that long skate to an icing faceoff, and of course to hear what is said when 10 guys have a shoving match over some hit or tapping the goalie.
  12. carl_vs_mastershake
    12. Posted by carl_vs_mastershake Thu Sep 03, 2009 3:18 pm EDT

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    BTW I don't care if hockey is on Versus, USA, or Lifetime. I will find it and watch it. Most of the county won't but I will.
    Also please keep Dan Patrick. His eyes are dreamy
  13. Vince B
    13. Posted by Vince B Thu Sep 03, 2009 10:06 pm EDT

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    #10 i'm all for that. o and whoever said something about Redmond being drunk during wings games... isn't obvious? at least he used to be he can't drink due to the fact he is recovering from his cancer coming back late last year. i wis hthe guy well he definatly makes wings games on fsn fun. Go wings
  14. knucklehead
    14. Posted by knucklehead Thu Sep 03, 2009 4:37 pm EDT

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    That was extreme bogusness to call Redmond an alchy. Idiot....
  15. Mike
    15. Posted by Mike Thu Sep 03, 2009 8:57 pm EDT

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    @Wrap Around Curl
    I agree. Actually i was watching The Soup (gay?) a couple days ago, and they had like a cross promotional thing going with the host of Sports Soup on and them having a pretty funny bit together. Listen, the amount of homes VS. is in is going to grow, there's no doubt. They have some good football games too. And to people that complain about the hunting/fishing/bullriding: Who cares? ESPN shows some of the stupidest crap i've ever seen, like poker, Madden tournaments (seriously? who cares how good some fat loser with bad acne is at a video game?) and bowling (i just threw up a little bit in my mouth).
  16. HockeyJoe
    16. Posted by HockeyJoe Thu Sep 03, 2009 7:24 pm EDT

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    You know what would be awesome? To not have Joe Beninati do Hockey Sports Talk while a game is going on and to not have Jack Edwards do any games ever. Get Dave Strader back on as much as possible as well as some of the deeper roster of announcers involved, they, at least, aren't interested in using the time to audition for other jobs.
  17. NYR10LSC
    17. Posted by NYR10LSC Thu Sep 03, 2009 3:13 pm EDT

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    You'd think by now the NHL would put together it's own network; sort of like the YES network but with hockey all the time. I'm sure they could regionalize the progaming to coinside with the viewing area. What ever they couldn't cover sell to VS or ESPN. I'll be the first to admit the I'm not the brightest bulb in the pack but come on this should be a no brainer. During the off season show the killer matchups and big impact games as well as past cup playoffs. Wysh could even have his own show on the NHL network.
  18. beer_man_beer_here
    18. Posted by beer_man_beer_here Thu Sep 03, 2009 3:25 pm EDT

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    God dammit knucklehead...Redmond is the man...But you have to face it...I remember one time last year Lebda had the puck and Redmond being the classic he is just says, "Lebda...Speed..." That made me laugh.
  19. Mike
    19. Posted by Mike Thu Sep 03, 2009 8:57 pm EDT

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    "You'd think by now the NHL would put together it's own network"
    You mean like the NHL Network that already exists but is in fewer homes nightly than Wysh's go too hooker?
  20. akatattered
    20. Posted by akatattered Thu Sep 03, 2009 2:48 pm EDT

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    NYR09LSC, I hope you are being sarcastic. The NHL Network is available and is everything you all are saying you want. The only thing they lack is the live broadcasts. When they were airing the live games last season but they were just simulcasting VS. It would be awesome for them to step in and broadcast for themselves. After all it is there league.
  21. Weed Against Speed
    21. Posted by Weed Against Speed Thu Sep 03, 2009 10:42 pm EDT

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    @Deker: Kudos on the comment. It's about time someone knocked that jerk from "Home Alone" and "City Slickers" down a peg or two.
    I kid, I kid.
  22. Fox
    22. Posted by Fox Thu Sep 03, 2009 8:24 pm EDT

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    ESPN not only shows poker, they occasionally show two different tournements at once, one on ESPN, one on ESPN2 -- unless there is a spelling bee to be had (absolutely no truth to the rumor that ESPN, irked by the Evil Mouse Empire decision to run this year's Spelling Bee on ABC in prime time, is going hard after the Westminster Dog Show).
    I disagree with the 'total sports site' idea though; an endless stream of college basketball on Versus would surely make the hockey space suffer; don't do it Versus! Oh, and show the whole Phil Ligget/Paul Sherwen versions of the Tour stages once on a rebraodcast that we can see on the West Coast; the condensed prime time versions with travel tips are brutal!
  23. puck it dano
    23. Posted by puck it dano Thu Sep 03, 2009 4:00 pm EDT

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    The NHL already has their own network. What they need to do is start showing games beyond "Hockey Night in Canada," which is great, I might add, even with Cherry...
  24. knucklehead
    24. Posted by knucklehead Thu Sep 03, 2009 4:37 pm EDT

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    How can you be an alchy drinking ginger-ales? lol
  25. Blackcapricorn
    25. Posted by Blackcapricorn Thu Sep 03, 2009 3:08 pm EDT

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    How bout an NHL2Night program? Is too much to ask for nightly NHL highlights on the "home" for NHL hockey?

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