The Cleveland Scene somehow got a hold of a 36-year-old correspondence between a Browns season-ticket holder and the team's front office. What follows is customer service at its best:
I guess this should come as no surprise that Cleveland has been so whiny about LeBron. Fortunately, the general counsel for the Browns had no patience for such complaints:
The only way that could have been better is if it had been written in comic sans.
- Cleveland Scene